A tech workspace with two computer monitors displaying a variety of applications. The left monitor shows a communication platform, while the right one is filled with a multi-column interface for managing tasks or projects. A keyboard, mouse, headphones, and a laptop are on the desk, along with a smartphone and various stationery items. Dim ambient lighting creates a focused and somewhat secluded atmosphere.
A tech workspace with two computer monitors displaying a variety of applications. The left monitor shows a communication platform, while the right one is filled with a multi-column interface for managing tasks or projects. A keyboard, mouse, headphones, and a laptop are on the desk, along with a smartphone and various stationery items. Dim ambient lighting creates a focused and somewhat secluded atmosphere.

Gallery

Showcasing my skills and problem-solving abilities in IT support.

A modern office setup featuring a white desk with a laptop, a monitor displaying a landscape, a black office chair, and a telephone. The space also includes a backpack on a set of drawers and a glass door in the background.
A modern office setup featuring a white desk with a laptop, a monitor displaying a landscape, a black office chair, and a telephone. The space also includes a backpack on a set of drawers and a glass door in the background.
A wooden table with several documents and a smartphone. The documents are titled 'User Persona', 'Brand Colours', and 'Sprintpoint'. The smartphone displays a webpage for 'Sprintpoint', which offers strategy tools for growing businesses.
A wooden table with several documents and a smartphone. The documents are titled 'User Persona', 'Brand Colours', and 'Sprintpoint'. The smartphone displays a webpage for 'Sprintpoint', which offers strategy tools for growing businesses.

IT Solutions

Showcasing my skills in solving IT support challenges effectively.

The image depicts an office space with several computer monitors on desks. A red digital display on the wall reads 'Portal Correio'. The room has glass partitions and a modern, streamlined design. Overhead fluorescent lights provide illumination.
The image depicts an office space with several computer monitors on desks. A red digital display on the wall reads 'Portal Correio'. The room has glass partitions and a modern, streamlined design. Overhead fluorescent lights provide illumination.
Technical Support

Demonstrating problem-solving skills in IT support scenarios.

A digital illustration of a network diagram featuring interconnected servers, laptops, and nodes. The nodes are organized in a grid form and connected by glowing lines, centered around a power symbol. Various symbols are present on the servers.
A digital illustration of a network diagram featuring interconnected servers, laptops, and nodes. The nodes are organized in a grid form and connected by glowing lines, centered around a power symbol. Various symbols are present on the servers.
A modern workspace features a large curved monitor displaying a web agency page, surrounded by various items including a laptop, a smartphone, a wireless keyboard, headphones, and a stylus pad. The setup is neatly arranged on a wooden desk against a dark wall, creating a sleek and professional look.
A modern workspace features a large curved monitor displaying a web agency page, surrounded by various items including a laptop, a smartphone, a wireless keyboard, headphones, and a stylus pad. The setup is neatly arranged on a wooden desk against a dark wall, creating a sleek and professional look.
A modern office workspace with three computer screens. The center screen displays an interior design program, while the left screen shows a social media site. The right screen appears to have multiple camera feeds open. Several office items, including a telephone, notepads, coffee mug, and cables, are scattered across the desk. The office has a drop ceiling with fluorescent lighting and a transparent partition wall in the background.
A modern office workspace with three computer screens. The center screen displays an interior design program, while the left screen shows a social media site. The right screen appears to have multiple camera feeds open. Several office items, including a telephone, notepads, coffee mug, and cables, are scattered across the desk. The office has a drop ceiling with fluorescent lighting and a transparent partition wall in the background.
Project Management

Managing IT projects to enhance efficiency and productivity.

Work Experience

As an entry-level IT support specialist, I have developed skills in troubleshooting, problem-solving, and customer service, preparing me to effectively address technical issues for future employers.

Experience

Technical Support Skills

I have hands-on experience resolving technical issues and providing user support.

A digital rendering depicting a tall, metallic server rack positioned centrally on a platform. The server appears to have multiple blue-lit slots. Surrounding the rack, there are several stacks of cylindrical objects resembling databases or storage units, all set against a dark background.
A digital rendering depicting a tall, metallic server rack positioned centrally on a platform. The server appears to have multiple blue-lit slots. Surrounding the rack, there are several stacks of cylindrical objects resembling databases or storage units, all set against a dark background.
Portfolio Highlights

Experience. With our intuitive design and user-friendly interface, your website will captivate visitors. 2